|
FROM
OUR CLIENTS:
Following
are unedited comments from
some of our great customers.
From
Lars A:
Very courteous from dispatch
to plumber. Called in just before lunch — dispatch
called back to keep us posted on ETA.
Plumber dedicated — gave up lunch
time to take care of our needs. I've been
in service management for top 500 Fortune
companies like Siemens & Perkin
Elmer. It's all about he quality of customer
service. Your company is doing it right
by hiring the right people. Keep up the
good work. We will be using your company
from now on.
From
Scott S:
I want to thank you for doing such excellent
work! You guys are simply the best, and
you've proven it once again. A water main leak is not the kind of thing you want to wake up to on a Friday morning, but Rick and the crew handled it with the utmost in courtesy, efficiency, and PROficiency. It's a real luxury to have a plumbing company I know I can just trust to get everything done perfectly. I don't even think I'd shop around anymore because I wouldn't be able to trust anyone else! And who else would spot me the $125.00 cash to cover the concrete cutter so that the job can get done on time? From the office staff to the last detail, I couldn't be more satisfied with the experience. Thank you for
always taking care of us, and keep up
the great work!
From
Phil K:
ABC Plumbing did the following
three things which were great:
1. On time.
2. Professional.
3. Completed the job effectively.
ABC Plumbing is a true professional organization
and it is so refreshing to work with such a
great company. Sean from ABC Plumbing arrived
on time. He was very professional and was able
to assist me with my slow draining bathtub.
He offered suggestions to assist me in future
if the same minor problem occurred. You can
rest assured that I will be in contact with
ABC Plumbing if anything else arises in my
home. It is easy to see why ABC Plumbing was
the 2006 Chandler Small Business of the Year.
You have a new customer for life and I will
be recommending ABC Plumbing to all of my friends.
From
James and Virginia W:
What a surprise. I called for an appointment
in the morning, expecting a wait of a
week or so, and two very nice young men
were at my door within an hour and a half.
Their service is efficient and less expensive
than I had anticipated. I appreciate the
nice personality and courteous service.
They had to cut a hole in my wall but
left no messy floor because of a mat and
wearing booties to protect the carpet.
All in all, I am well pleased with the
service afforded by ABC Plumbing. I am
so glad I heard about your company on
KFYI.
From
Mary B:
Sean was very courteous and explained
everything thoroughly before any services
were initiated. I truly appreciate the
fact that ABC Plumbing was so accommodating.
I made the call at 12:45 (or around there)
and they were at my home by 2:30, despite
the fact that my phone was "out of
service."
I appreciate the fact they stopped by
my home because I was unaware that my
phone was on the "blink." They
cleaned up after themselves, entered my
home with shoe covers, so as not to track
dirt into my home. They were thorough,
efficient and respectful. I will recommend
them to my fellow "Willo" neighbors
and use them again in the future.
|
From Milton L:
We
are very impressed with your service — promptness
to answer call, be on site for repair,
and special attention to getting our
life back to normal as soon as possible!
The rumor that plumbers are the most
messy of all construction workers is,
in this case, NOT TRUE. Jeff did a
great job. You are fortunate to have
co-workers like him to help you earn
your award!
From Kathleen B:
Once again ABC Plumbing came to the
rescue. Both techs were very professional.
They went the extra mile to explain
billing, procedures, and anything I
was not sure of. Thank you for making
me a believer that good customer service
still exists. ABC Plumbing ROCKS!
From Terese D:
Everyone was friendly and helpful.
Jerry was very nice and
helpful. He informed me of the PRP
program and was very knowledgeable
about the Program. I will definitely
use ABC again.
From K.M.,
Sun Lakes:
I
bought a new home and wanted someone to inspect
it for plumbing stuff. I called a local company
and they told me they didn't do inspections
but would do service if I had something specific.
The next company told me since it was only
an inspection and not a problem that they
would put me on a list and get back to me
in a few days. By the time I called ABC Plumbing
I was not in a good mood but the dispatcher
was really nice. I met them the following
morning and they went through everything
in the house. Glad they did. The backside
of the water heater (against the wall) had
rusted and it was a matter of time before
I had water in my garage and probably in
lots of my boxes I kept there. As far as
I am concerned, the girl I talked to and
the two plumbers that came out probably saved
some valuable items from potential water
damage and destruction. I will continue
to use this company for all my plumbing
needs. THANK YOU ABC PLUMBING AND ROOTER---YOU
ROCK.
From Doug
C:
I found your company easily by your
big, informative ad in DEX. Your phone
operator was prompt and helpful. The
service by Sean was quality, quick
and friendly. The repair was assessed
quickly, done well and Sean was outstanding
- give him a raise or at least
a bonus. Should I require further
plumbing needs you will be my
first call.
From Marylee M:
What a great serviceman!
He knows about my plumbing systems,
is courteous, and he even helped carry
in my groceries. He was very fast with
the repair.
|
