Meet The Team

Meet The Team ABC Plumbing and Rooter Co in Chandler, AZ We believe that our employees are critical to providing out customers in and around Chandler with memorable plumbing services on every call. As a result of their dedication to upholding the quality of service that has kept us in business since 1968, we have been able to continue serving our community proudly. Many clients in Arizona have used us, exclusively, as their primary plumbing company for the last 2 decades. So below, we are proud to represent our employees who make ABC Plumbing and Rooter your local family plumbing company!

William “Bill” Chiusano – Founder, CEO, GM

ABC-Plumbing-And-Rooter-Meet-The-Team-Bill-Chiusano Born in Brooklyn and raised in New York City, Bill began working in the plumbing industry at the age of 15. While attending College in New York City, he worked full-time in the plumbing industry for homes in Long Island, Brooklyn, Queens, the 5 boroughs, and Manhattan. After establishing a successful plumbing company in New York, Bill relocated to Arizona at the age of 28 to continue providing exceptional services to residents in and around Chandler, AZ.

Bill Specializes In Both Residential & Commercial:

  • Renovations
  • Emergency Services
  • Kitchens
  • Bathrooms
  • Boilers
  • Hydronic Heat
  • Drain Cleaning

Personal Interests:

Bill enjoys spending time with his family, especially the first lady in his life, with whom he just celebrated his five-year anniversary. He also enjoys piloting, martial arts, guitar, culinary arts, auto racing, and his three dogs Vince and Mia (Rottweiler) and Woogie (Parson Russell Terrier) a.k.a. Nitro, the office mascot.

Goals Working With ABC:

With over 20 years of experience in Arizona, Bill is a certified master plumber with 32 years experience is the plumbing industry. He is dedicated to providing “above your expectation,” services to all of his customers. He is also determined to providing a safe, productive, challenging, and exciting environment for all employees and their family members.

Katherine “Kat” Honsik – Office Administrative & Customer Service Rep.

ABC-Plumbing-and-Rooter-Meet-The-Team-Kat- Katherine Honsik is an Arizona native dedicated to providing customers with the very best experience when dealing with ABC Plumbing and Rooter. Through her past customer service and concierge service experience, she is able to create a memorable and flawless experience for all customers calling ABC.

Katherine Specializes In:

  • Customer Service
  • Concierge Service
  • Expert Communications
  • Customer Experience

Personal Interests:

In her free time, Katherine enjoys social economics and ethnic foods. Additionally, as a result of her past experience in the aviation field, she enjoys spending her free time focusing on aviation and honing her skills as a private pilot.

Goals Working With ABC:

While working with ABC Plumbing and Rooter, Katherine’s goals are to help ABC maintain the level of customer service they specialize in. She wants to continue to be a part of the “we” team, and instill their ideology that integrity isn’t watered down. She is also focused on creating seamless communication between clients, field technicians, and the office.

Favorite Part Of Working With ABC:

Katherine’s favorite part of working with ABC is being a part of it all. She said, “For years it has been a pleasure to be part of a company who consistently raises and sets the bar for the industry.” She continued to state that she is, “very grateful to be part of this vision.”

Chrystal Madril – Dispatcher, CSR, Office Administrator

Chrystal Madril Chrystal Madril is a 40 year resident of Arizona, originally from Pennsylvania. Chrystal currently resides in Chandler along with her husband of 26 years, her three sons, and her three dogs. She began working at a young age and was quickly promoted to a leadership position. With over 13 years of experience in dispatching, and strong managerial skills, Chrystal brings organization and skill to her position at ABC Plumbing & Rooter.

Chrystal Specializes In:

  • Customer Service
  • Dispatching
  • Management

Personal Interests:

In her free time, Chrystal enjoys spending time with her family. They enjoy family bonding, and love a good movie. Chrystal is also an expert baker in her spare time. According to various technicians, she bakes “a mean chocolate chip cookie.”

Goals Working With ABC:

As a customer service representative and dispatcher, Chrystal is concerned with providing the very best experience for all customers of ABC Plumbing and Rooter. Her goal is to ensure that all technicians have everything they need to ensure all jobs are performed smoothly and perfectly every time.

Favorite Part Of Working With ABC:

For Chrystal, working with ABC is a wonderful experience that is both rewarding and enjoyable. She says, “I enjoy working for ABC because it’s like one big family working together towards one goal, providing the best services in the Valley.”

Rich Tomas – Supervisor

Rich-Thomas-sfw Rich Tomas originally from Long Island, New York. Rich currently has 7 years experience in the plumbing industry.

Rich Specializes In:

  • Slab Leaks
  • Water-mains
  • Sewer Replacements
  • Whole home repipes
  • Hot water heater installs
  • Tankless hot water
  • Toilet installs
  • Miscellaneous plumbing
  • Commercial plumbing
  • Boilers
  • Copper manifolds

Personal Interests:

Spending time with family, playing with his two dogs, drag racing, camping, working out at gym, outdoor activities.

Goals Working With ABC:

As a supervisor and expert technician, his goals are to provide the very best customer experience possible. This means providing residential and commercial customers with expert services on a daily basis. Additionally he always strives to create lasting relationships with customers that ensure they are comfortable and satisfied with the services he provides on behalf of ABC Plumbing and Rooter.

Favorite Part of Working With ABC:

As a representative of ABC Plumbing and Rooter, Rich enjoys being able to provide customers with industry leading services. This includes an unsurpassed warranty that covers the work and services provided to all customers. He says, “Our warranties really add value to the services we perform.”

David Honsik

David Honsik David Honsik is a 1 year resident of Arizona, originally from Mesa, AZ. David currently has 5 years experience in the plumbing industry.

David Specializes In:

  • Residential Service

Personal Interests:

In his free time, David enjoys snowboarding, aviation, and baseball.

Goals Working With ABC:

As a plumbing technician, David hopes to become a full time technician so he can put his experience to good use. Favorite Part Of Working With ABC: For David, ABC Plumbing has taught him integrity, loyalty, and leadership. He looks forward to learning and progressing in the plumbing field.

Woogie a.k.a. Nitro – Office Mascot

Woogie Woogie, also known as Nitro, is the ABC plumbing and Rooter mascot. He is a 4 year resident of Arizona, and is dedicated to inspiring smiles and enthusiasm from all the employees at ABC. Woogie is happy to be showing up every day and giving 100% to office spirit!

Woogie Specializes In:

  • Inspiring smiles and enthusiasm
  • Tail Wagging
  • Walks
  • General cuteness

Personal Interests:

As a dog, and office mascot, Woogie enjoys the finer things in life. He is a people person and happiness enthusiast. He enjoys long walks, regular petting, and a good meal at the end of the day.

Goals Working With ABC:

For Woogie, his number one goal at ABC Plumbing and Rooter is to help all employees remember the simpler things in life. He hopes to continue encouraging plumbers and office staff alike to take time out of their days to smile and enjoy the day.

Favorite Part Of Working With ABC:

For his favorite part of working with ABC, Woogie was able to give his own statement. He said, “I have been the office mascot for four years and always love spending time with the staff. Especially when it’s breakfast meetings or lunches!” When asked about his favorite meal, he quickly barked “Carne-asada!”

Jake Gibson

Jake GibsonJake Gibson is a 1 year resident of Arizona, originally from Los Angeles, California. Jake currently has 6 years experience in the plumbing industry.

Jake Specializes In:

  • Underground plumbing and construct
  • Ground up complete home building
  • General Construction
  • Residential and Commercial Maintenance Repairs
  • Build
  • Sewers
  • Drains
  • Repipes

Personal Interests:

Time with family and new born son, motorcross, camping, fishing.

Goals Working With ABC:

To grow in the positive environment known well through the entire company and all of our clients. I also know I have and entire team that is supportive of myself and my family and look forward to many many more good times.

Compliment your Company:

ABC is the best company I have worked for. They treat their employees equally. They are loyal to their clients throughout the valley. ABC makes me feel at home.

Nick Bishop – Tech

Nick-Bishop-sfw Nick Bishop originally from Riverside, California. Nick currently has 8 years experience in the plumbing industry.

Nick Specializes In:

  • New construction
  • Re-pipes
  • Water-mains
  • Tub & shower installs
  • Water Heater
  • Sewer Work

Personal Interests:

Going to the lake, camping, going to the beach, offroading.

Goals Working With ABC:

Providing the best possible service and growing with the company to have a long successful career.

Compliment your Company:

Great company to work for and they take care of the employees.

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